Review 1

  

  1. Security professionals are tasked with the protection of persons, property, and:

a)    Government buildings

b)    Employee buildings

c)    Information

d)    Military locations

 

  1. Individuals holding an individual security licence in the province of Alberta may not refer to themselves as

a)    Security professionals

b)    Loss prevention workers

c)    Peace officers

d)    Watchpersons

 

  1. Professionalism is best demonstrated by

a)    Your conduct and deportment

b)    Finishing reports as quickly as possible

c)    Your physical fitness

d)    Preparing a personal development plan

 

  1. ____________________utilized by licensed security professionals must be authorized by the Registrar

a)    Batons

b)    Reporting forms

c)    Post orders

d)    Safety equipment

 

  1. The Canadian Charter of Rights and Freedoms guarantees individuals

a)    Protection from being accused of committing a crime

b)    Protection against unreasonable search

c)    Protection from being arrested until proven guilty

d)    Protection against being denied bail

 

  1. Which of the following is not considered an indictable offence

a)    Possession of housebreaking instruments

b)    Possession of counterfeit money

c)    Possession of weapon or imitation for dangerous purpose

d)    Possession of property over $5000

 

  1. When you encounter a trespasser on the premises, your first course of action should be to

a)    Ask the trespasser to leave

b)    Advise your supervisor a trespasser is on the premises

c)    Call for police assistance

d)    Note the time and location in your notebook

  

  1. Which of the following behaviours is NOT an example of assault as defined in Section 265 of the Criminal Code

a)    Spitting

b)    Bullying with foul language

c)    Grabbing

d)    Pushing/shoving

 

  1. Which legislation outlines your authority on behalf of a property owner

a)    Trespass to Premises Act

b)    Petty Trespass Act

c)    Criminal Code of Canada

d)    All of the above

 

  1. At the start of your shift, your duties will be

a)    Decided upon in consultation with your supervisor

b)    Explained by the owner of the premises

c)    Outlined in post orders

d)    Explained by the security professional you are relieving

 

  1. ___________________________details to memory

a)    Trust

b)    Commit

c)    Associate

d)    Structure

 

  1. You must be able to ______________________information in order to use it in an investigation

a)    Recall

b)    Memorize

c)    Document

d)    Record

 

  1. The purpose of a patrol is to

a)    Let everyone know you are in the building

b)    Observe your surroundings for changes or unusual activity

c)    Meet the requirements of your post orders

d)    Find out the events taking place at the site

 

  1. Your patrol route should

a)    Always stay the same

b)    Change every time

c)    Allow you to cover all areas of a premises or site

d)    Get shorter as you near the end of your shift

 

  1. Controlling _________________is a common duty for a security professional

a)    Open and closing times

b)    Temperature and humidity

c)    Overtime

d)    Access

  

  1. _______________________is not a suggested method for controlling a crowd

a)    Removing the leader

b)    Breaking the crowd into smaller groups

c)    Using force to remove individuals who are fighting

d)    Seeking assistance from a sympathetic leader

 

  1. ________________________________your patrol at the start of each shift

a)    Call in

b)    Document

c)    Conduct

d)    Plan

 

  1. A loud voice is most appropriate for showing your authority as a security professional

a)    True

b)    False

 

  1. Which of the following is not part of your non-verbal communication?

a)    Uniform

b)    Posture

c)    Text messages

d)    Facial expressions

 

  1. An active listener

a)    Makes eye contact with the speaker

b)    Notices ongoing distractions while listening

c)    Interrupts to clarify information

d)    Does not respond while the speaker is talking

 

  1. You should summarize a conversation with an individual

a)    At the start of a conversation

b)    When there are multiple persons involved

c)    At the end of a conversation, to clarify expectations

d)    Each time you begin to speak

 

  1. Best practice for communication is to

a)    Ask all your questions at once

b)    Ask one question at a time

c)    Use only closed questions

d)    Use only open-ended questions

 

  1. Raising your voice is an effective way to convince an agitated person to calm down

a)    True

b)    False

 

  1. You should _______________before interviewing someone

a)    Wait until your shift ends

b)    Ask your supervisor for new post orders

c)    Have the individual call a lawyer

d)    Ask permission

  

  1. Up to _________of communication is non-verbal

a)    50%

b)    65%

c)    85%

d)    90%

 

  1. LEAPS is a method for

a)    Making a decision about whether or not to use force

b)    Recalling information

c)    Gaining cooperation and compliance

d)    Memorizing a patrol route

 

  1. The notes in your notebook will help you

a)    Prepare reports for your employer and others

b)    Avoid court testimony

c)    Obtain a security licence in another classification

d)    Communicate non-verbally

 

  1. Writing profanity in your notebook is

a)    Never appropriate

b)    Acceptable when you are quoting verbatim

c)    Inadmissible in court

d)    Prohibited under the Security Services and Investigators Act

 

  1. When calling in a licence plate using the phonetic alphabet, “EZM” would be expressed as

a)    Earache-Zion-Malta

b)    Echo-Zion-Mike

c)    Elbow-Zulu-Malta

d)    Echo-Zulu-Mike

 

  1. A statement is usually gathered as part of the _____________process

a)    Use of force

b)    Interview

c)    Verbal communication

d)    Post-order

 

  1. When you lose your security licence, you must file a written report to

a)    The police

b)    The registrar of Security programs

c)    Your supervisor

d)    The client where you lost your licence

 

  1. When testifying in court, it is acceptable to admit you do not know the answer to a question

a)    True

b)    False

 

  1. _________________evidence is based on something said by a third party

a)    Circumstantial

b)    Hearsay

c)    Unreliable

d)    Admissible

 

  1. If you leave blank lines in your notebook, you should

a)    Shade in the blank area and initial

b)    Put an X through the blank line(s)

c)    Draw a single line through the blank and initial

d)    Initial the blank and indicate date and time

 

  1. A fingerprint is an example of _______________________evidence

a)    Trace

b)    Physical

c)    Direct

d)    Documentary

 

  1. A security professional can be expected to monitor which type of alarm?

a)    Fire

b)    Humidity

c)    Building system

d)    All of the above

 

  1. Alarm responses are

a)    The same for all similar types of buildings

b)    Printed on the inside cover of your notebook

c)    Defined by the client and your supervisor

d)    Defined by the security professional

 

  1. Off-site alarm responders should drive as quickly as possible when responding to an alarm

a)    True

b)    False

 

  1. When deciding whether or not to put out a fire on your own, you should consider

a)    The equipment available to you

b)    The number of people in the building

c)    Your proximity to a water source

d)    What floor you are on

 

  1. Shift work may affect you in the following areas

a)    Social life

b)    Sleep

c)    Physical fitness

d)    All of the above

 

  1. Being physically fit will help you combat fatigue and keep your powers of _________________sharp

a)    Self-defence

b)    Writing

c)    Observation

d)    Running

  

  1. A parking lot after darkness falls is an example of a __________risk setting

a)    Low

b)    Medium

c)    High

d)    Very high

 

  1. List two signs an individual may be escalating to hostile or violent behaviour.

 a.

 Increased volume

 

  

 b.

 Making threats

 

  

 

  

  1. You are doing an evening patrol of a construction site. You approach the site office and notice an individual entering the trailer. When you get closer, you notice a crowbar propping the door open and can see the lock has been broken off and is lying in pieces on the ground. Through the window, you can see someone grabbing laptop computers off several desks.

 

Has an offence been committed?

a)    Yes

b)    No

 

If so, what offence is it? _______________Break and Enter non-dwelling________________

 

What type of offence is it?

a)    Summary conviction

b)    Indictable

c)    Hybrid

 

As a security professional, are you permitted to arrest this individual?

a)    Yes

b)    No

 

Why or why not?

 

_____________________I observed him in the trailer_____________

 ____________________________________________________________________________

  

What should you do next?

 _____________________________Call the Police____________________

 ____________________________________________________________________________

 

What should you consider before entering the office to confront the individual?

____________________________________________________________________________